As Pre Sales & Consulting Manager at Amadeus IT Pacific, Justin works with travel businesses to use technology to reduce the complexity of selling travel, so they can concentrate on delivering better customer experiences. With the travel ecosystem is now more complex than ever, it’s those organisations that simplify processes to be more customer-oriented that will prosper. Justin assists travel businesses achieve optimum operational efficiency through the adoption of process automation, online travel solutions and integration of travel apps. Passionate about making the business of travel easier, Justin has 25 years’ experience in the travel industry, with 15 years focussed on solving complex problems to improve the experiences of customers. When not at work, you’ll find Justin at home with the family, or on the fairways winning his first golfing major title.